Terms of Service

These Terms govern your use of LotLens ("we," "our," or the "Service"). By accessing or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

LotLens provides automated real-estate feasibility analysis using public records, licensed third-party data, and proprietary models. Outputs include zoning lookups, construction cost estimates, comparable sales, owner contact info, and investment-strategy recommendations.

Not professional advice. LotLens is a software tool, not a licensed real-estate broker, appraiser, attorney, financial advisor, or general contractor. All outputs are directional estimates. Verify everything with qualified professionals before making investment decisions.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use.

3. Subscriptions and payments

• Subscriptions auto-renew monthly until cancelled. Cancel any time via your account.
• One-time purchases (single reports, credits, mailers) are non-refundable once delivered.
• Subscription refunds are issued at our discretion; pro-rated refunds for unused time are not guaranteed.
• Payment processed by Stripe; LotLens does not store card numbers.
• You are responsible for any taxes that apply to your purchase.

4. Acceptable use

You agree NOT to:

• Scrape, crawl, or bulk-download data from the Service
• Reverse-engineer, decompile, or attempt to access source code
• Use property owner data to harass, defraud, or unlawfully solicit
• Resell or redistribute LotLens outputs as your own product
• Circumvent rate limits or paywalls
• Upload malicious content or attempt to disrupt the Service

5. Direct-mail / owner data

Owner-name and mailing-address data is sourced from public records. You agree to comply with all applicable laws when contacting property owners — including but not limited to TCPA (telemarketing), CAN-SPAM (email), and state-level do-not-mail regulations. LotLens facilitates outreach but does not approve your specific content; you are solely responsible for your communications.

6. Intellectual property

LotLens retains all rights to the Service, including the software, trademarks, and proprietary models. You receive a limited, revocable, non-exclusive license to use the Service for your own real-estate research while your subscription is active.

7. Disclaimer of warranties

The Service is provided "as is" without warranty of any kind, express or implied. We do not warrant accuracy, completeness, or fitness for a particular purpose. Property data is third-party-sourced and may contain errors.

8. Limitation of liability

To the maximum extent permitted by law, LotLens shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total aggregate liability shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.

9. Indemnification

You agree to indemnify and hold LotLens harmless from any claims arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights (including property owner privacy).

10. Termination

We may suspend or terminate your access at any time for violation of these Terms or any abusive/unlawful behavior. You may close your account at any time. Sections 6, 7, 8, 9 survive termination.

11. Governing law

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles. Disputes shall be resolved in the state or federal courts located in Multnomah County, Oregon.

12. Changes

We may revise these Terms periodically. Material changes will be announced on the home page or via email at least 14 days before taking effect. Continued use of the Service after changes constitutes acceptance.

13. Contact

Questions? Email support@lotlensai.io.